Introducing

Logo Patra BPX

Our unique combination of best-in-class insurance processing, experienced insurance professionals, and applied AI, Patra BPX equips organizations with a margin multiplier, customer experience speed advantage, and risk optimization, unlocking new levels of business performance.

You’re unique, shouldn’t your outsourced managed services be too?

Your insurance organization is unique, so why limit yourself to end-point solutions or single-threaded workflows? Patra BPX brings together scalable AI technology, over 20 years of processing knowledge, and experienced human capital to drive new operational models that will optimize your risk, improve your customer experience, and be a margin multiplier.

Risk Optimization

BPX’s adaptable process delivery models that enable organizations to dynamically adjust to unique needs for each transaction, as well as for shifts in priorities, market conditions, or disruptions.

Risk Optimization refers to the ability to tailor process execution pathways based on risk complexity, compliance requirements, and client priorities, using various combinations of technology automation and human expertise.

CX Advantage

BPX also offers acceleration of customer business processes via AI-powered automation and scalable global service delivery that creates competitive advantage through rapid response times and streamlined workflows.

CX Speed Advantage are benefits from adopting BPX solutions that accelerate client-facing and back-office workflows, enabling insurance distributors to significantly reduce response and processing times compared to industry averages.

Margin Multiplier

As a new category of Managed Services, Patra’s BPX solutions amplify customer profit margins by reducing costs, optimizing pricing, and increasing productivity of client-facing, revenue-generating teams.

In the insurance services context, a Margin Multiplier is a strategy, solution, or delivery model that amplifies an insurance distributor’s profitability by reducing operational costs while enabling scalable growth without proportional expense increases.
Insurance executives are maniacal about margins, and motivated by shareholder value. They can’t control rates, so the focus is on efficiency and customer retention."
Top US-based Insurance Consulting Firm